Skip to main content
GNS Technology logo

Contact

Book a free site survey

Tell us where your office, shop or clinic is and roughly how many devices share the network. We will arrange a visit, measure the space and send a fixed quote — usually within two working days.

Contact

Tell us about your site

The more detail you give us about the space and what is going wrong, the more useful the survey will be. Fields marked with an asterisk are required.

Reach us directly

Or
Chat on WhatsApp

How booking and the site survey work

  1. Send the details Fill in the form and give us your floor plan or site photos; if the files are large, send them over WhatsApp instead.
  2. Assessed online Our engineers review the details within one working day and reply on WhatsApp or by phone with an outline plan and budget.
  3. Engineer visits the site Once the direction is agreed, an engineer surveys the site at the time we arranged.

We send a WhatsApp confirmation two hours before setting off. Please reply to it so the visit is confirmed.

Service area

Our service area: all 18 districts

  • Central & Western · business Wi-Fi and network works
  • Wan Chai · office Wi-Fi planning and cabling
  • Eastern · office Wi-Fi coverage and VLAN segmentation
  • Southern · clinic Wi-Fi and guest networks
  • Yau Tsim Mong · shop Wi-Fi and CCTV setup
  • Sham Shui Po · office network cabling and racks
  • Kowloon City · school and tutoring-centre Wi-Fi
  • Wong Tai Sin · firewall and VPN configuration
  • Kwun Tong · industrial unit Wi-Fi and warehouse coverage
  • Kwai Tsing · warehouse Wi-Fi and wireless coverage
  • Tsuen Wan · industrial network cabling and switches
  • Tuen Mun · shop networks and door access
  • Yuen Long · village house and warehouse Wi-Fi
  • North · factory and warehouse networks
  • Tai Po · office Wi-Fi and structured cabling
  • Sha Tin · business Wi-Fi and guest networks
  • Sai Kung · village house, restaurant and outdoor Wi-Fi
  • Islands · remote-site network support

Response times and office hours

Our office hours are Monday to Friday, 09:00 to 18:00. Support contract clients get a four-hour response target during office hours plus 24/7 monitoring alerts; on GNS CARE Complete that is a one-hour response, with failed hardware swapped within 24 hours. Call-outs outside office hours are available and quoted at the standard hourly rate.

Payment details

FPS (Faster Payment System) or bank transfer

  • Account name: GNS Technology Limited
  • Bank: The Hongkong and Shanghai Banking Corporation Limited (HSBC)
  • Account number: 038-562237-838

Please confirm our quotation and the amount first. Email the transfer record to gns@gnstec.com.hk and we will match it before arranging delivery or the start of service.